Why do I get the “load content “ email in… (2024)

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Since installing IOS 15 on my iPad, no content of my emails will load without me hitting the button. It does not do that on my iPhone. Why?

Posted on Oct 4, 2021 6:37 AM

Question marked as Best reply

User profile for user: Chris_C1

Chris_C1

Why do I get the “load content “ email in… (3) User level: Community Specialist

Posted on Oct 5, 2021 8:26 AM

Hi RickBrew,

Thank you for posting in Apple Support Communities. We understand you are seeing "Unable to load remote content privately" when accessing email on your iPad.

It sounds like you may have Mail Privacy Protection enabled on your iPad. You can tap Settings > Mail > Privacy Protection to check. If enabled, toggle this feature off to see if the issue persists.

You can learn more about Mail Privacy Protection here:

  • Use Mail Privacy Protection on iPad

As discussed in the resource you came to us from, "Mail Privacy Protection in iOS 15 and iPadOS 15 hides your IP address, so email senders can’t determine your location or link it to your other online activity.

In some cases, Mail isn’t able to download remote content in an email in a private way. This may happen if you’re using a Virtual Private Network (VPN).

Mail won’t load this content without your permission and instead notifies you that it's unable to load remote content privately.

You can tap Load Content to bypass the warning, and allow Mail to receive the remote content without using Mail Privacy Protection. If your device is using a VPN for this content, the content will be loaded through the VPN rather than through Mail Privacy Protection."

Cheers!

View in context

Similar questions

  • Email contentEver since I updated to iOS 15, my emails have not been showing pictures etc. I’m using an iPhone 12 mini. After updating to 15.2 an option appeared to “load content” and that worked perfectly, but this option disappeared with 15.2.1 so I’m back to empty blue boxes, where the email content should be. Is anyone else experiencing this, or does anyone know how to fix it? 13813
  • iPhone 13 proI have iPhone 13 Pro Max. For my emails to load content I have to click on load content. How do I fix this? 9201
  • iOS 13.3Since updating to IOS 13.3 I’m having issues with email loading on both IPhone XR and IPad Mini 3. The email shows on both but won’t open. If I delete from one device or save to a folder it doesn’t move from the inbox on my other device. Also having an issue in Safari with websites not being able to click through. 4311

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Question marked as Best reply

User profile for user: Chris_C1

Chris_C1

Why do I get the “load content “ email in… (5) User level: Community Specialist

Oct 5, 2021 8:26 AM in response to RickBrew

Hi RickBrew,

Thank you for posting in Apple Support Communities. We understand you are seeing "Unable to load remote content privately" when accessing email on your iPad.

It sounds like you may have Mail Privacy Protection enabled on your iPad. You can tap Settings > Mail > Privacy Protection to check. If enabled, toggle this feature off to see if the issue persists.

You can learn more about Mail Privacy Protection here:

  • Use Mail Privacy Protection on iPad

As discussed in the resource you came to us from, "Mail Privacy Protection in iOS 15 and iPadOS 15 hides your IP address, so email senders can’t determine your location or link it to your other online activity.

In some cases, Mail isn’t able to download remote content in an email in a private way. This may happen if you’re using a Virtual Private Network (VPN).

Mail won’t load this content without your permission and instead notifies you that it's unable to load remote content privately.

You can tap Load Content to bypass the warning, and allow Mail to receive the remote content without using Mail Privacy Protection. If your device is using a VPN for this content, the content will be loaded through the VPN rather than through Mail Privacy Protection."

Cheers!

Link

Why do I get the “load content “ email instruction on iPad but not iPhone?

Why do I get the “load content “ email in… (2024)

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